A chatbot is a chat robot that interacts with a human to answer questions and give out information based on the query that is given by the human. These chatbots are functional with the help of pre-programmed rules as well as AI and works on a number of messenger platforms.
How are Chatbots different from Siri?
Chatbots are said to have a more elevated intelligence. Additional to answering questions they can foresee what you might ask next and make the suggestions accordingly.
How do Chatbots work?
There are a few ways in which a chatbots can be programmed; however the most common form is that of a rules-based. These bots are similar to the automated customer service lines and guide consumers through a decision tree model.
Bots are known to have evolved to add NLP or natural language processing. This translates the common language into one that a bot can understand.
The kinds of bots:
There are two basic categories into which chatbots are categorized:
How do they work?
An NLP bot uses a combination of steps to convert speech and text into data and provide the user with a response. Given below are few of the steps:
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